The GPI 3.0 has been online since 22 September 2020. Much has been improved compared to the GPI 2.0 based on your feedback and suggestions. Click here for the news bulletin.

How can we help you?

Top 3 FAQ


1. I am a self-employed person / company administrator but I cannot start the GPI. What now?
Then you can invite yourself (via the company profile):
  • Click on 'Invite candidate'.
  • Enter your name, click on your name and select the correct GPI.
  • You can then follow the GPI via your candidate profile. (Click on 'Start GPI'). Also see the workinstruction (Dutch!).

2. I have received an invitation, but the system indicates that I have not purchased a login code.

  • Log in as a candidate, you will now see 'My overview'.
  • Under 'My GPIs' you can see the GPI that you can follow.
  • Click on 'Start GPI' (in blue) next to the name of the GPI to start the instruction.

3. I am experiencing problems when following the GPI. What should I do now?
The GPIs can be followed in the most used modern browsers (Chrome, Firefox, Safari and Edge). Since 01-01-2020 we no longer offer support on the Internet
Explorer 11 browser, because everything may not work properly.

NOTE: Make sure your mobile has the latest software update (Android or iOS). Otherwise this can also cause it to not work properly. If it does not work properly on your mobile device, we advise you to use a PC or laptop.


Manuals

Information about creating an account, logging in, login codes, register, candidate management and following the GPI can be found here: Information for companies (in the manuals). Or take a look at the frequently asked questions.

Contact us


Do you have another question that you cannot find at information for companies, take a look at the frequently asked questions.

Have you not been sufficiently helped with this? Then ask your question via the contact form below.

Contactformulier

If you have an urgent question,
we can be contacted on working days from 08:30 am untill 5:00 pm on
+31(0) 33 450 47 48.

Contact details

Visiting address
Disketteweg 6
3821 AR Amersfoort

Contact
E: support@explainsafe.nl
T: +31(0) 33 450 47 48

Company information
Smart Educational Tools is a trade name of Stichting eX:plain(Foundation)
Chamber of Commerce number: 41189888
VAT number: NL 8048.47.058.B.01