Beste GPI-beheerder, alle GPI-certificaten behaald tussen 21-9-20 en 22-12-20 hebben een nieuwe vervaldatum gekregen tot 22-12-2021. Voor meer informatie, klik hier

Top 3 FAQ


1. I am a self-employed person / company administrator but I cannot start the GPI. What now?
Then you can invite yourself (via the company profile):
  • Click on 'Invite candidate'.
  • Enter your name, click on your name and select the correct GPI.
  • You can then follow the GPI via your candidate profile. (Click on 'Start GPI'). Also see the workinstruction (Dutch!).

2. I have received an invitation, but the system indicates that I have not purchased a login code.

  • Log in as a candidate, you will now see 'My overview'.
  • Under 'My GPIs' you can see the GPI that you can follow.
  • Click on 'Start GPI' (in blue) next to the name of the GPI to start the instruction.

3. I am experiencing problems when following the GPI. What should I do now?
The GPIs can be followed in the most used modern browsers (Chrome, Firefox, Safari and Edge). Since 01-01-2020 we no longer offer support on the Internet
Explorer 11 browser, because everything may not work properly.

NOTE: Make sure your mobile has the latest software update (Android or iOS). Otherwise this can also cause it to not work properly. If it does not work properly on your mobile device, we advise you to use a PC or laptop.


Contact form

Do you have an urgent question?
We can be reached on working days from 08:30 to 17:00 + 31(0) 33 450 47 48.
You can also ask your question to our chatbot that is always available, even outside office hours!

Contact us

Visiting address
Disketteweg 6
3821 AR Amersfoort

Contact
E: support@explainsafe.nl
T: +31(0) 33 450 47 48

Company information
Smart Educational Tools is a trade name of Stichting eX:plain
Chamber of Commerce: 41189888
VAT nummer: NL 8048.47.058.B.01