In the menu below you will find frequently asked questions and answers on the purchase of login code(s) and the operation of the GPI. If your question is not listed, please contact us.
No, the GPI can be done in the most widely used modern browsers (Chrome, Firefox, Safari, Edge). Internet browser Internet Explorer 11 is no longer supported. The GPI can be tracked on PC, laptop, tablet and smartphone. NOTE: A mobile device with an outdated OS (Android or iOS) may give unwanted results within a modern web application such as Explainsafe.
Make sure you have an active login code. (You can check this by logging in and choosing your profile as 'Company'. Click on 'Other' and then 'Login codes'. No login code? Buy one by clicking on 'Go to the webshop'. Follow the steps here). You can use the active login code in your profile as a Candidate (click on 'Profiles' at the top and select 'Candidate', or log out and in and select the profile 'Candidate'). Click 'View GPI', then 'Start GPI' and follow the steps.
If you have passed the test, you can immediately download your certificate. You can also download the certificate later in your account under ‘My overview’.
The GPI is available in eight languages: Dutch, English, German, Polish, Romanian, Turkish, Bulgarian and Portuguese. All video and animation clips are subtitled. These subtitles are available in all eight languages of the GPI.
You can take the GPI in eight languages: Dutch, English, German, Polish, Romanian, Turkish, Bulgarian and Portuguese. You can choose a language at the time you start the GPI.
Yes, click on the [Read aloud] icon to have the text read out loud.
While making the test you can leave a question open by clicking on ‘Mark’. Before you can complete the test you then automatically return to the marked question to answer it.
With a login code you have three attempts to do the test. Before the test starts, view the GPI, consisting of videos and dilemma questions. You can do this instruction as often as you want. Login codes are valid for 12 months.
You have 30 minutes to make the test. A timer is running to show how much time you have left. If it takes longer than 30 minutes it will cost you one test attempt. You have three attempts to do the test.
With a login code you have three attempts to do the test. If you failed to pass three times, you will need a new login code or invitation.
Log in. Go to 'My overview'. If you are invited, under 'My GPIs' you will find the GPI you need to create. Then click the orange 'Start GPI' button. Not yet invited? Then you can ask your employer/manager for an invitation. Is the intention to pay for the GPI not your employer, but yourself? Then buy a login code yourself and then follow the GPI.
The basic instruction is compulsory. You then follow 2 compulsory and 6 self-selected practical subjects (more are allowed). If you have indicated which sub-sector you work in, the most suitable practical subjects are already ticked in the menu. You cannot deselect compulsory instruction subjects.
The test associated with the GPI consists of 10 questions. The maximum score on the test is 10 points and 8 points give a positive result.
Two question formats are used in the test:
Multiple choice questions
With this question type, the candidate must choose the correct answer from a number of alternatives. Each multiple choice question scores 1 or 0 points.
Multiple Answer Questions
With this question type, the candidate must choose one or more correct answers from a number of alternatives. It is not indicated how many answers must be selected.
The maximum score for each multiple-answer question is 1 point; each correct answer yields a portion of the maximum score and for each incorrect answer a portion of the maximum score is subtracted. The minimum score is 0 points, so the candidate can never score negatively on this type of question.
Your GPI certificate is valid for 1 year. Do you want to repeat the test because the certificate will expire soon? Then contact your employer. He can send you a new GPI invitation. Do you arrange the GPI yourself? Then buy a login code for the desired GPI and invite yourself via the company profile. On the 'Overview candidates' page, under the heading 'Certificate expires within 30 days' you can send the invitation to repeat the GPI.
Once you have passed the test, you will automatically be added in the GPI register. The employer or client can look you up and see when you passed the test. Once your certificate has expired, you are automatically removed from the Register GPI. Th results can also be viewed in the company environment.
Yes, the instructional items chosen affect the composition of the test. The test covers the basic instruction plus your chosen practical topics. If you repeat the test, you will get more general questions.
If you have indicated which sub-sector you work in, the most suitable practical subjects are already ticked in the menu. Would you like to choose different or more practical subjects? You can. Please note that you cannot deselect compulsory instruction elements. The chosen instruction items influence the composition of the test. The test consists of 10 questions covering the basic instruction plus your chosen practical subjects.
If you have interrupted the GPI instruction, it is possible (within one week) to resume the GPI instruction from where you left off. You can start the GPI in the usual way. After the network test, you will see two buttons. One that reads "Resume the GPI from where you left off." This one is intended to pick up from where you left off. If you choose the other button, with the text 'Start GPI', you start again from the beginning of the instruction.
Immediately after you have taken a GPI test, you will be taken to the result page. Here you can see whether you passed or failed. If you have a score of 8 or higher, you have passed. On this page you can view the following: the questions from the GPI you have answered, the answers you have entered and the answers you should have entered. There is also an option to see the scores. If you click on the slide next to the text 'Show scores', you can see the number of points obtained and where the points could be obtained. An answer that should have been ticked (but was not) will have a score of 0 and a red frame around the score and feedback.
Once your invitation has expired, you will no longer be able to use it. The corresponding login code will then be returned to your employer. The invitation is sent by our system when your employer requests it. We cannot do this for you. Ask your company's GPI business administrator or your supervisor if you can get a new invitation.
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